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Frequently Asked Questions

Top questions you need to ask before buying WP Social Ninja.

WP Social Ninja is ideal for small businesses, marketers, eCommerce stores, agencies, freelancers, and creators who want to build trust and engagement on their WordPress site. It helps you display social feeds, customer reviews, chat widgets, and Notification Popups from 30+ platforms to improve credibility, conversions, and user interaction.

No. WP Social Ninja is built for non-technical users. The plugin is user-friendly and comes with an instinctive UI/UX, making it easy for anyone to onboard, connect, and customize their social media integration.

Yes. WP Social Ninja allows you to connect and display content from multiple accounts for the same platform. This makes it easy to manage and present all your social content and customer feedback in one place, even if your business operates across multiple accounts or locations.

Absolutely. WP Social Ninja lets you filter reviews by ratings, multiple keywords, and hashtags, giving you full control over what appears on your site. You can hide irrelevant or negative reviews, highlight feedback that mentions specific products or features, and showcase your strongest social proof in a clean, purposeful way.

Yes. WP Social Ninja includes chat widgets that allow visitors to contact you directly through platforms like WhatsApp, Messenger, Telegram, and more. You can place chat widgets anywhere on your site.

Yes. WP Social Ninja supports both automatic and manual updates for social feeds and reviews. You can set a time interval so your content refreshes automatically in the background, or manually update it whenever you want with a single click. This gives you full control over how often new posts or reviews appear on your website, without affecting performance or requiring any technical setup.

WP Social Ninja is optimized for speed and performance, so it won’t slow down your website. It avoids heavy iFrames and uses smart loading and caching to keep pages fast, even when displaying multiple feeds or reviews. Only the images or videos from the specific social platform you’re using are loaded, meaning unused platform media won’t impact performance, and the image optimization helps maintain smooth, fast page loading.

Yes. WP Social Ninja is GDPR-compliant for social feeds and business reviews. It follows data protection best practices and ensures user privacy while embedding third-party content on your website.

Definitely. WP Social Ninja offers feed issue email reports to notify you immediately if a critical problem occurs. Your cached feed stays live, ensuring your website visitors continue to see social content without interruption.

Yes. WP Social Ninja comes with detailed documentation to guide you through setup and customization. If you need help, submit your support ticket, our responsive support team is available to assist you always.