Privacy Policy

The Privacy Policy describes information on how we collect, process, and share the personal data of external individuals to the wpsocialninja.com website and the WP Social Ninja WordPress plugin. We declare that WP Social Ninja is a child concern of authLab. You can find authLab’s Privacy Policy here.

Table of Content

What data is being collected by WP Social Ninja?

WP Social Ninja requests data originated from the social media platforms on which the relevant content was posted. But WP Social Ninja doesn’t store any data.

Product users

When product users (website admins) deploy WP Social Ninja on their WordPress website, they consciously agree to the terms or conditions regarding specific data accessible to third parties via their developer API. Note that, if the product users turned off the Auto Update or Auto Sync feature, still some data (previously cached) may be stored in the product user’s website database. However, WP Social Ninja is not responsible for this cached data. This issue is described in detail below.

End-users

When end-users (social network users) register with and post content on the social media platforms, they consciously agree to the terms or conditions regarding specific data accessible to third parties via their developer API. WP Social Ninja only fetches data that are publicly available with users’ permission to make them accessible to third-party applications. However, users can restrict access to their data via their account settings on each social platform. For example, a Facebook user has privacy settings set not to allow any apps to access a specific type of data. That data can not be retrieved by WP Social Ninja. Moreover, all kinds of private data are excluded. WP Social Ninja does not fetch/process/store any user data that are not permitted by users to be shared publicly. A detailed description of the personal data that WP Social Ninja can display is given below:

Facebook Reviews

The plugin will never receive any personal information about an individual user either in the form of Reviews or Ratings on Facebook. There is only one way to choose to display that information. It is to retrieve a specific type of Access Token (called a Page Access Token) which gives you access to the names, avatars, and reviews of people who review or recommend on a Facebook page that you own.

Instagram Feed (Pro version only)

For the Free version, no personal data will be displayed. For the Pro version, if the user is displaying a “User” feed, only the publicly available information provided by Instagram will be disclosed.

Twitter Feeds

WP Social Ninja will never receive any personal information about an individual user from the Twitter feeds. Twitter feeds work the same just as all feed types. The only personal information provided by Twitter is the name, handle, and avatar of the user who posted the Tweet.

Messenger Chat

WP Social Ninja doesn’t store user’s personal data. For communication WP Social Ninja only redirects the users to the messenger.com on the website pop-up box.

WhatsApp Chat

WP Social Ninja doesn’t store user’s personal data. For communication WP Social Ninja only redirects the users to the https://web.whatsapp.com/ on website pop-up box.

Telegram Chat

WP Social Ninja doesn’t store user’s personal data. For communication WP Social Ninja only redirects the users to the Telegram app.

How does WP Social Ninja use the data collected? 

When WP Social Ninja receives data from social media platforms, it saves the cache data temporarily on the product user’s WordPress database (in the wp_options table). It displays this information on their WordPress websites in the form of rendered HTML data.

Third-party APIs

WP Social Ninja uses several third-party APIs such as Facebook, Instagram, YouTube, and Twitter. Data retrieved using these APIs is strictly confined to the site on which our product (WordPress plugin- WP Social Ninja) is installed. This data is used by the website where the product is installed and stored in the MySQL or MariaDB database. We make sure that WP Social Ninja doesn’t reveal, send or process any such data. Moreover, no attempts should be taken to extract any further data from it, whether it can be personally identifiable or otherwise. We (WP Social Ninja) do not store any data for the connected API services.

As we stick to this policy, any third-party APIs used by our products may collect usage data. You can visit the Data Policy pages to know how these APIs may gather and use the data for more information.

How can users request to delete their data?

Product users

Product users (website admins who deploy WP Social Ninja on their website) can request to delete the data in two ways.

Option 1

To delete the configuration and social media data, from your WordPress website’s admin panel go to WP Social Ninja > All platforms and open the configuration modal. Next, you can click on the reset button to delete all your collected data. 

  1. For Facebook reviews, go to WordPress website’s admin panel > WP Social Ninja > All platforms and open the configuration modal. Next, you can click on the reset button to delete all your collected data. (Users can follow the same for all the social reviews platforms including Google Reviews, Airbnb reviews, Yelp reviews and so on.)
Option 2

In case you want to delete the social media data rather than configuration data, then you can follow the steps below-

  1. For Instagram Feed, WP Social Ninja has a feature that creates a permanent/backup cache, which permanently caches the data unless it’s cleared from the plugin settings. It is set by default. However, it can be cleared and/or disabled by the following setting: WP Social Ninja > Settings > Instagram Settings > Clear Backup/Permanent Cache.
  1. For Twitter Feed, WP Social Ninja has a feature that creates a permanent/backup cache, which permanently caches the data unless it’s cleared from the plugin settings. It is set by default. However, it can be cleared and/or disabled by the following setting: WP Social Ninja > Settings > Twitter Settings > Clear Backup/Permanent Cache.

End-users

End-users can request to delete their data in the following ways-

Option 1

Users can change the privacy policy of their publicly available data/ post in question by following the settings change to Public > Friends or Only Me or Custom.

Option 2

Users can delete the post from the particular page from the post settings.

Option 3

Users can request Facebook to delete all their data. To know more, you can visit here.

Option 4

If the product user turns off the Auto Update or Auto Sync feature, user data may still be stored cached data and displayed on the product user’s website. In that case, you can request the website owner to delete the data manually. However, WP Social Ninja is not responsible for the cached data stored in the product users’ database if the Auto-update option is turned off.

Is any data forwarded to third parties?

WP Social Ninja doesn’t forward or share any third-party data received from each social media platform. We retrieve the data from the social platforms and display it on the product users’ websites. Moreover, we do not send data to our servers or third-party servers. All data remains on the product user’s database.

Furthermore, WP Social Ninja does make some third-party connections to social media APIs (Application Programming Interfaces) and CDNs (Content Delivery Networks) to get content and also has the option to display third-party content. To retrieve images or videos when the requests are made, they make the person’s IP address viewing the content accessible to the third party.

Does WP Social Ninja track data?

WP Social Ninja doesn’t track any user data. But the social platforms from which the plugin requests data may track the data under some special conditions.

Third-party connections

While loading images or videos from social media sites, a request to retrieve the file from the social media platform may be made in the web browser that it’s hosted on. Moreover, any request made by your web browser includes your IP address, which the third party can then see that it’s being requested from. These requests are made explicitly to resource-specific domains with the sole purpose of retrieving content. Furthermore, it does not pass any personal data except for the IP address of the website user making the request.

Does WP Social Ninja use cookies to store personal data?

No, the WP Social Ninja WordPress plugin does not use cookies to store personal data. However, the website (wpsocialninja.com) assigns cookies to the visitors to make their browsing experience smoother. Users can accept or decline cookies by modifying the settings on the browser or by using the options.

Support and contact forms

When you click on the Support or Contact Form on our website, you may be asked to provide your name and email address to get back to your queries and requests. The information and your public IP address have been stored in the WP Social Ninja website’s database. Moreover, we forward the support ticket submission to the WPManageNinja Support team. All the support and contact forms are managed by WPManageNinja.

WP Social Ninja demos

WP Social Ninja offers demo pages of each platform containing all the templates to try before our users make a purchase. As part of this, the WP Social Ninja website makes requests to the associated social media servers to get the data to display the reviews and feeds (Images and videos). Due to these requests, your IP address is visible to that social media network, which may use it following their data privacy policies.

The affiliate websites may contain links to other websites. The WP Social Ninja team is not responsible for the privacy practices or the content of such websites.

Linked content from other websites

Published blogs on our website may contain embedded content such as videos, images, articles, etc. However, this embedded content from other websites performs the same in our site how website visitors have visited the other website.

Moreover, suppose you are logged in to the related account. In that case, these websites may collect data, use your cookies, embed additional third-party tracking, and monitor your action and interaction with that embedded content.

Product purchase

Users buying a product from our websites enables us to collect personal data associated with purchases and the transaction process. This includes:

  • Name
  • IP address
  • Billing address (Credit Card)

Please note that we don’t store credit card information. For payment operations, we have been using Stripe and PayPal. Both of the operators’ store information securely on their encrypted servers (Stripe privacy policy) and (PayPal privacy policy)

Above mentioned information is sent to Stripe/PayPal, and they process the transaction and store the information securely. The moment you purchase a product from us, we will send transactional emails related to your purchase or attempted purchase, such as purchase confirmation receipt, account login information, checkout recovery email, license renewal reminder emails. When logged into your account on our website, a cookie is set in your browser for allowing you to remain logged into your account. All the product purchases are directly managed by WPManageNinja.

Data

For better performance, a smooth user experience, and product improvement, we need to collect usage data from the website visitors. We use analytics tools such as Google Analytics to collect general browsing information and IP address and location data. Check out the Google Analytics privacy policy from the link https://www.google.com/analytics/terms/dpa/dataprocessingamendment_20130906.html. To understand better how our website has been used, we track the page history of visitors on our site. Moreover, for your data deletion request, contact us at any time.

Website contact

You can contact us if you have any queries about our privacy policy, the practices of this site, or your dealings with this website; contact us on wpsocialninja.com. For support, please contact our support team.

Report security vulnerabilities

In case you want to report a possible data security vulnerability, report to us immediately through WPManageNinja product support team. You can report any data vulnerability/probability of data breach here.