WP Social Ninja 3.17.0: SMS & Microsoft Teams Widgets, Facebook Photo Album, and More

Better user experience starts with upgrading ourselves.

That’s why Team WP Social Ninja always commits to innovating and improving ourselves continuously to provide a better user experience, more benefits, and greater convenience. 

Following the commitment, we are here with WP Social Ninja 3.17.0, the latest and best version of ourselves, full of surprising new features.

After WP Social Ninja 3.16.0, we will now take your communication and social feed experience to the next level. In this version, we’ve made our WhatsApp chat widget free and introduced SMS, Microsoft Teams, and Instagram DM chat widgets.

Moreover, you can now add a single Facebook album and a video playlist on your website. We also adopted the official 3:4 ratio for Instagram templates and implemented user-requested updates.

Let’s explore WP Social Ninja 3.17.0 together in detail.

SMS, Instagram DM, and Microsoft Teams chat widget

Communication is the heart of an online business. More communication channels give business owners access to a larger audience and expand their sales funnel.

We understand that. That’s why we have added SMS, Microsoft Teams, and Instagram DM chat widgets to our existing chat features. With our diverse chat widget collection, which has 15+ chat widgets, you will never miss a customer.

You can find them both in the Chat Widgets section and must select the platform first to start adding the widgets.

For the SMS Widget, select the SMS option and provide your phone number with country code.

Provide your Instagram username or account link for the Instagram DM Widget.

As for the Microsoft Teams Widget, provide the URL of your Teams and click the Save button.

Our chat widgets are designed to be simple and easy to create. Moreover, our advanced customization features will make sure that all your widgets sing your brand voice and website design.

Check our Documentation to find more details about chat widgets integration.

Single photo album and specific video playlist for Facebook feed

WP Social Ninja 3.17.0 now lets you take more control of your embedded Facebook feed. You can add any single album or specific video playlist without any hassle.

It’s your choice whether to display an album about a specific product or share a playlist that shows its use cases.

To show a single album feed, first connect your Facebook page with WP Social Ninja. Then, select Single Album from the Feed Type, provide the album URL, choose the page the album belongs to, and click Fetch Feeds.

Showcasing a specific video playlist is quite similar to the earlier process. Here, instead of the Single Album, select the Specific Video Playlist option and provide the associated URL.

You can check our detailed Documentation to learn more about Facebook feed customisation for better conversion.

Fluent Forms ID or custom URL in the review templates header

Custom review URL showcases the strength of a business website. Facilitating your satisfied customers to provide custom reviews can surely make them trust your business more and reduce your dependency on third-party platforms.

WP Social Ninja 3.17.0 allows you to add a custom review link or your Fluent Forms ID of your previously created review form on any review template to encourage your customers to leave reviews in your suitable format.

First, choose any review template. Then, go to the Header section, and enable the Add “Write a Review” URL. You will find two options there: Custom URL and Fluent Form Shortcode ID.

You can choose to provide any URL link and your Fluent Forms ID for your custom reviews field.

Now, whenever customers click on the Write a Review button, your custom review form/URL will open. If you’re still confused, check our detailed Documentation about the review template customisation.

Pro Tips: Learn how to add a custom review field with Fluent Forms.

Free WhatsApp Chat Widget

With two billion active users, WhatsApp is the most popular chatting platform in the world. It’s no wonder the platform has become the top choice of communication for businesses and customers alike.

Considering the importance of WhatsApp for business owners, we’ve made our WhatsApp chat widget available on the free version of WP Social Ninja. You can now add a WhatsApp widget without upgrading to our premium version, and utilise the basic mode for your business operation

To create your free widget, head to the Chat Widgets section from your dashboard and click on the Add New Widget button.

Then select the Add Channel button and choose WhatsApp from the available options. Provide your WhatsApp number and country code, and you’re all set.

Special Note: The free version only offers basic customisation features. To access advanced customisation, you must upgrade to our premium version.

Other Improvements & Bug Fixes

• Added support for YouTube feed – users can now collect feeds using channel handle, username, or channel ID
• Added prefilled support for SMS and WhatsApp widgets
• Added official 3:4 aspect ratio support for Instagram templates
• Enhanced WeChat widget
• Improved Facebook Events API integration – users can now collect Facebook event feeds
• Improved Instagram business basic account for users to display likes, comments count, and header bio text, full name
• Resolved issue with multiple Fluent Forms overlapping in the chat widget
• Updated Twitter /X official logo on Twitter template
• Fixed issues with editing and deleting chat widgets
• Resolved Oxygen Builder escaping issue
• Fixed the manual Instagram connection issue
• Fixed issue with reviews media URLs when image optimisation is enabled
• Resolved “Load More” issue in reviews
• Fixed the Instagram account feed video media URL issue
• Removed Skype from the chat widget due to Microsoft discontinuing support for Skype integration

Give your site the upgrade it deserves

WP Social Ninja 3.17.0 is here to help you communicate better with your customers and customize your feeds more precisely.

Our newest addition of SMS and Instagram DM widgets will help you provide better customer support, and updated Facebook feed features will let you manage your content better. Plus, additional improvements and bug fixes will allow you to enjoy a premium user experience.

We are confident that this version will significantly help you grow your business. You are always most welcome to provide feedback; our door is open wide for you.