You can collect and display reviews directly from your website visitors using Fluent Forms. By integrating Fluent Forms with WP Social Ninja, you can automatically fetch form submissions and showcase them as social reviews.
Displaying reviews from Fluent Forms is a premium feature and requires WP Social Ninja Pro.
Let’s check how WP Social Ninja will uplift your business by collecting Fluent Forms Reviews on your website.
Enable Fluent Forms Integration #
First, you need to enable the integration from the Fluent Forms dashboard.
- First, go to Integrations from the Fluent Forms Navbar.
- Search for WP Social Ninja through the search bar or scroll down to find the WP Social Ninja module from the list.
- Toggle the switch to Enable the module.
This action connects Fluent Forms with WP Social Ninja, allowing them to share data.
Configure the WP Social Ninja Feed in Your Form #
Next, you need to configure the specific form you want to use for collecting reviews. Go to your Fluent Forms dashboard. You can either Add a New Form or edit an existing one.
Ensure your form includes the necessary input fields, such as Name, Email Address, Text, and a Ratings field.
Note: Keep in mind that the Ratings input field is a feature of Fluent Forms Pro.
Once your form is ready, go to the Settings & Integrations section, navigate to the Configuration Integrations tab. Click the Add New Integration button, and select the WP Social Ninja Integration feed from the dropdown list.
Add New WP Social Ninja Integration Feed #
After you select the WP Social Ninja integration, a configuration panel will appear.
In this step, you must map your form’s input fields to the corresponding fields that WP Social Ninja uses to display reviews. This tells the plugin which form entry corresponds to the reviewer’s name, rating, comment, and so on.
Here is a breakdown of the fields you need to configure:
- Name: Provide a name for this specific integration feed. This is for your internal reference, for example, “Customer Review Form Feed.”
- Switch to Testimonial Mode: This option changes the display format. By default, submissions are treated as reviews (which often include star ratings). Switching to testimonial mode might use a different layout that focuses more on the text and the author, which is ideal for displaying quotes.
- Ratings: This is a required field. Click the dropdown menu and select the field from your Fluent Form that is used to collect star ratings from your users.
- Reviewer Name: This is a required field. Select the form field where users enter their full name.
- Reviewer Email: Select the field where users provide their email address. This is typically not displayed publicly, but can be useful for your records.
- Reviewer Image: If your form allows users to upload a profile picture or avatar (using a file upload field), you can map that field here to display the image alongside their review.
- Reviewer URL: Use this to map a field where users can provide a link to their website or social media profile. This can be made clickable in the review template.
- Title: If your form has a field for a review headline or title (e.g., “Summary of your experience”), map it here.
- Comment: This is a required field. Select the form field where users write their detailed review or feedback.
- Category: If you use categories to organize your reviews (e.g., “Product Feedback,” “Customer Service”), you can map a form field (like a dropdown or radio button) to this option to automatically categorize incoming submissions.
- Conditional Logic: Enable this option to set specific rules for when a submission should be sent to WP Social Ninja. For example, you can create a rule to only send submissions that have a rating of 4 stars or higher.
After you have mapped all the necessary fields, click the Save Feed button to finalize the integration setup.
The form has been integrated successfully. You can modify or remove the feed by selecting the Settings or Delete icon.
After that, click the Save Form button. Then you can copy the Form’s shortcode and paste it into any page/post.
Create a Fluent Forms Review Template #
After setting up your form, create a template in WP Social Ninja to display the submitted reviews. Go to your WP Social Ninja dashboard and click on All Templates. Click the Add New Template button and choose Add Review Template.
In the template editor, click on the Source configuration tab. Click the Add the Platform button and select Fluent Forms from the list of review platforms. Click the Save Template button.
Now, any reviews submitted through your configured form will automatically be fetched and displayed using this template.
Manually Approve Reviews (Optional) #
If you prefer to approve each review submitted through Fluent Forms, navigate to the Settings section of WP Social Ninja, choose Review Platforms from the left menu, and select Fluent Form Settings.
Enable Review/Testimonial must be manually approved, and then by clicking the Save Settings button.
After enabling this, all new submissions from Fluent Forms will appear in the Reviews tab. From there, you can individually Approve or Disapprove each review before it goes live.
From here, you can Approve or Unappove the specific reviews. Let’s Approve the five-star reviews and Disapprove the rest. Now let’s have a look at how it looks on the frontend.
As you can see, you’ve successfully controlled the reviews from your dashboard. Also, check out – How to add Custom Reviews
